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3
911 CALL
911 Operator
Emergency Service.
Caller
Yeah man, uh, I'm here on twenty, twenty, 28th and Ohio, man. The address is 28..., 2866 2867, it's an old
vacant house. And, and this dude has drug this woman off in there, and she's screaming and shit and I don't
know what's goin' on...
911 Operator
Twenty-eight...
Caller
...I'm right across the street, I don't know what's going on.
911 Operator
2867 Ohio?
Caller
2866 or 2867. It's an old vacant house with a bunch of weeds around it.
911 Operator
A vacant house...
Caller
There's screaming and shit.
911 Operator
What's your address, sir?
Caller
My address is 2865.
911 Operator
Sixty-five Ohio. All right, we'll have an officer check it out, sir.
Caller
Uh, OK.
911 Operator
All right, sir.
(end of tape)
A 911 operator is trained to do two things: calm you down, and ask you questions. Read the transcript again.
911 Operator
Emergency Service
Caller
Yeah man, uh, I'm here on twenty.., twenty... 28th and Ohio, man. The address is 28... 2866 or 2867, it's an old
vacant house. And, and this dude has drug this woman off in there, and she's screaming and shit and I don't
know what's goin' on...
(Question #1) Which is it, sir? 2866 is on the north side of the street. 2867 is on the south side of the street. Which
side of the street is the house on? The operator doesn't ask.
911 Operator
Twenty-eight...
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